FAQ

Here you find answers to the most Frequently Asked Questions about Runbox.

Please select a topic:

Getting Started

• Signing up
• Trial period
• Changing my username
• Receiving email
• Email alias setup
• Use my own domain
• Attachment limit

Using Runbox

• Using Webmail
  • Logging In
  • Navigating in the folders
  • Creating and renaming folders
  • Emptying folders
  • Using Drafts
  • Viewing and composing HTML messages
  • Email attachments
  • Replying to messages
  • Sending email
  • Deleting email
  • Text size
  • Logging out

• Using the Address Book
  • Importing contacts

• Using an Email Client
  • Setting up an email client
  • Secure connections
  • Connection Problems
  • Downloading from other folders
  • POP download problems
  • POP client deletes messages from the server
  • Using a mobile client
  • Errors sending through Runbox
  • IMAP folder problem
  • IMAP times out
  • Duplicate Messages
  • Client Problems
  • EmailClients

• Using Files
  • How to access Files
  • Updating files
  • Increasing storage space
  • Uploading files via FTP

Settings and Preferences

• Changing Webmail appearance
  • Change message list size
  • Setting character set
  • Setting time zone
  • Display HTML

• Updating your personal information
  • Changing From address
  • Setting name on outgoing email
  • Changing or retrieving password

• Consolidating and managing your email
  • Retrieving email from another account
  • Filtering
  • SMS notifications
  • Forwarding email
  • Setting an autoreply

• Blocking viruses
• Blocking spam

Subscription and Billing

• Subscribing to Runbox
• Reopen account

Restrictions and Quotas

• Bandwidth quotas
• Storage space quotas
• Exceeding the quotas
• Spam Policy

Web Index

• WebIndex: List all RunboxWizard topics in alphabetical order.
• WebChanges: Display recent changes to the RunboxWizard web.