News

16.07.2010

HTML signatures

The signature field in Webmail:Preferences now supports rich text (HTML), and you can format your signatures using the buttons below the field.

Note that each folder can have its own set of preferences, so you can set one signature per folder. When writing a new message, the signature that was set for the corresponding folder profile will be inserted, and can be manually updated to that of another folder profile (by using the "Update sign." button in Compose).

25.06.2010

Improved message selection

In Webmail, you can now select multiple messages by using the Shift key while clicking the messages, instead of having to check each checkbox individually. This makes it a lot easier to move or delete many messages at a time.

You can click anywhere in the message list rows (except for the actual links) to select a message. The messages can then be e.g. moved to a folder by dragging one of the subject strings to the desired folder.

30.05.2010

Upgraded spam filter

We have performed a major upgrade of the main Runbox spam filter (SpamAssassin) to the most recent version (3.3.1) and it's running a fresh spam rule set that's a bit more aggressive towards spam.

We recommend that you check your spam folders for any misclassified messages during the next few days, and correct your trainable spam filter (if activated on the Filter page) using the "Not spam" link if necessary.

Furthermore, we have implemented a global filter that rejects messages that are virtually guaranteed to be spam (i.e. if the SpamAssassin score is 10 or more). This will significantly decrease the amount of spam that passes through to the user-level spam filters, and decrease the load on practically all levels of the system.

No email will be lost as a consequence of this change -- in the very unlikely eventuality that a legitimate message is rejected, the sending server will be notified that the message was believed to be spam so that the sender can try again.

For more information about how Runbox fights spam, please see our Anti-spam section.

14.04.2010

New payment system; important information about recurring billing

Runbox has switched to a new and more secure payment system to comply with requirements recently introduced by the Payment Card Industry Data Security Standard (PCI DSS).

With the new system, our customers are transferred to a payment terminal provided by our payment processor BBS Nordic when using a credit card to pay for Runbox services. BBS Nordic operates the banks’ common payment infrastructure in Norway, and is an internationally recognized provider of secure electronic business. The new system therefore increases the security and reliability of credit card transactions when making Runbox purchases.

It is only the credit card terminal and transaction handling that has changed -- payments are initiated as before, by selecting the desired products from the Payment Options screen, or from your Account screen.

As a consequence of this upgrade, existing subscriptions with recurring billing activated will unfortunately not automatically renew upon expiration.

If you have had recurring billing activated on your account, please re-activate it by making a manual renewal when the expiration date of your subscription approaches.

You will be notified by email when your subscription is about to expire, and you can always check the status of your subscription or add-on products by logging in to your account and clicking Account from the main menu.

Since the new payment system is hosted by our payment processor, credit card details can only be updated when making a purchase, and not from within Runbox. This regime increases the security level and ensures that your credit card data is kept safe.

15.02.2010

New function: Templates

After popular request we have implemented a new function: Webmail Templates! This means you can save and reuse templates from the Compose screen. Just click "Save template" in Compose and the template will appear in the new Templates folder at the top of your folder list (just refresh the page if it's not visible).

The saved templates will remain in your Templates folder unless deleted manually.

11.12.2009

Renewal offer, 10 year anniversary

Today we have sent out an email to all open runbox accounts and their alternate addresses on file, with a special renewal offer celebrating the new webmail and the 10 year anniversary of runbox as a company. We hope that our users will try our new webmail if they haven't already, and take the opportunity to create or extend a sub-account, free of charge.

11.08.2009

Runbox 5 in beta

RMM5 screenshot.

After several months of working on Runbox 5 we are finally ready to invite everyone to try out the new Webmail!

Runbox 5 is a major upgrade to the Runbox Webmail service and includes several new features:

• Improved look and feel in a faster and more responsive Webmail
• Nested folder hierarchy with subfolders
• Drag & drop messages
• New Compose screen with a state of the art HTML editor
• Drafts are auto-saved and can be syncrhonized over IMAP
• Improved Preferences screen
• Retrieve email from accounts at Gmail or Hotmail (over SSL)

Try it out at http://beta.runbox.com/mail or find out more in the Runbox 5 beta upgrade guide.

You can expect more improvements and upgrades in the time to come!

25.07.2009

Support for retrieval from Gmail and Windows Live Hotmail added

You can now use the Retrieve feature under Manager in runbox to retrieve mail from Gmail and Windows Live Hotmail accounts.

Gmail requires secure mode (SSL) for their POP3 service, which is now available as an option on the Retrieve page from the runbox Beta web interface. The settings for retrieving from Gmail can be found on the Retrieve help page.

Windows Live Hotmail are discontinuing the HTTP access method, which has allowed runbox users to retrieve mails from there via our Retrieve feature via a special setup. Instead, they now support regular POP3 access. The settings for retrieving from Hotmail can be found on the Retrieve help page.

10.07.2009

New storage unit deployed

We have added a new storage unit to our server park, increasing the storage capacity with almost 8 TB configured as a RAID 5 array with internal redundancy (in case of hard drive failure).

We've started moving user data to the new unit, which will relieve the other storage units of both data and load. If your account happens to be moved its messages will be inaccessible for a short while (we're working to improve this routine to avoid service disruption entirely), but the process will make user data access faster for everyone..

This completes the second step of the major hardware upgrade currently underway. In the coming weeks we'll be moving applications to brand new app servers and finalize RMM 5 for launch.

16.06.2009

Server upgrades

Today we have performed a major upgrade of the main email database server which should noticeably improve overall performance.

We also have several new servers on the way that will improve the service further, so you can expect a faster and better Runbox in the time to come!

27.03.2009

New Web Hosting Server

The Runbox Web Hosting Service has recently been upgraded with a new, powerful server, which should improve the performance of hosted web sites significantly.

If you have any questions about this upgrade, please contact us at webhosting @ runbox . com

04.02.2009

Bandwidth quota doubled

By popular request we've now doubled the weekly bandwidth quota from 2.5 GB to 5 GB for regular subscription accounts. Hopefully this helps especially the IMAP users that have been having problems, but please let us know if you're still reaching the quota.

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