Webmail

Note: For the old Runbox 4 Classic Webmail, please see Runbox 4 Webmail. The Runbox 5 Guide is also available for those who are used to Runbox 4 and would like an overview of what's new in Runbox 5.

Contents

Runbox Webmail gives you an overview of your email and is where you read incoming messages, organize your email in folders, and write new email.

The new and sleek Runbox 5 Webmail comes in two flavors: The interactive Enhanced Webmail featuring drag and drop of messages, and Basic Webmail which is more conventional. You can try both by using the buttons at the bottom left of the Webmail screen.

The Webmail window is divided in two parts, with the folder listing to the left and folder or email content to the right. This provides a convenient overview as well as quick access to all your folders. Using the Webmail menu you can perform other operations like refreshing the current folder contents, composing a new email, and deleting or moving messages.

Webmail menu

The Webmail menu can be found both at the top and at the bottom of the message list. Depending on what page you are currently displaying, the various menu options become active:

• Preferences opens the Webmail Preferences page, showing name, display, and other options (read more about Preferences further down).
• Retrieve POP checks for new messages in any (active) external POP email accounts you may have set up under Manager:Retrieve.
• Refresh (or [Folder Name]) reloads the current list, showing any new messages that may have arrived since the page was last displayed. When a different Webmail page is displayed this option is typically replaced with the name of the folder you are currently in.
• Compose opens the Compose screen where you can write and send new messages. Read more about composing messages in Compose.
• Reply is only active when displaying the contents of a message. Clicking Reply will open the Compose screen with the original message's sender as recipient, and quoting both its subject and message text.
• Reply to all is similar to Reply, but also includes the original message's recipient(s).
• Forward is also similar to Reply, without the original message's sender or recipient(s).
• Delete moves the selected messages to the Trash folder. This option is also active when displaying the contents of a message. Note that drafts (messages saved in the Drafts folder) are removed permanently (not moved to Trash) when deleted.
• Read/Unread marks the selected messages as read or unread.
• Flag/Unflag marks or unmarks the selected messages as important.
• Report Spam moves the selected messages to your spam folder and trains your filter accordingly with the message contents. This link is only active if the trainable spam filter has been activated from Manager:Filter.
• |<, <<, >>, >| shows the first, previous, next, and last message list page, respectively. |< and << moves you up towards the more recent messages, while >> and >| moves you down towards the older messages. When displaying message contents, these menu options open the more recent or the older message, respectively.

Folders

The folders are listed alphabetically (except for standard folders like Inbox and Trash) to the left in the Webmail window, in a familiar folder tree. The folder hierarchy can be expanded to show sub-folders by clicking the + sign in front of the folder name, or by clicking the "Expand all" icon at the top of the folder list.

Next to each folder name you can see the number of new (unread) messages as well as the total number of messages the folder contains.

Click the Folders header to get an overview page displaying all folders, their sizes, and the number of messages each contains. By clicking on the header "New", you will get a list of all new (unread) messages in all folders.

There are 5 standard folders that all accounts contain and that you cannot delete, namely Drafts, Inbox, Sent, Spam, and Trash. These folders can be found at the top of the folder list, and work as follows:

• Drafts contains drafts of messages you're currently working on. When composing a new message, a draft is automatically saved on the server every 30 seconds, and when you click [Save draft] in the Compose screen. This is convenient if you start writing a message and want to finish it and send it at a later time. Note that drafts that are deleted will be permanently removed and not moved to the Trash folder like regular messages.
• Inbox is where all incoming email is stored (unless you have any settings on the Filter level in Manager directing email somewhere else). The email will remain here until you decide to move it to another folder or delete it.
• Sent contains all the messages you have sent using Webmail, provided you have chosen to save all outgoing messages on the Preferences page.
• Spam stores all incoming email caught by the spam filter, and messages you have reported as spam by using the [Report spam] button in other folders. To move a legitimate message from the Spam folder and correct the trainable spam filter, check the box next to the message(s) and click the [Not spam] button.
• Templates contains templates if you have saved any messages as such. See Compose for more information.
• Trash is where messages are moved when you delete them. This is convenient to ensure that you don't remove any messages from the server in error. To empty the Trash folder and permanently remove its contents, click "Empty Trash" below the folder listing to the left in Webmail, and confirm the operation by clicking [OK] in the dialog box that appears. You can also permanently delete individual messages from Trash by using the Delete button on checked messages already located in the Trash folder.

Folder actions

The folder list and the folder action buttons are present on all Webmail pages. Use the buttons and functions in the folder pane to organize your messages:

• Move messages: To move messages to another folder, select the messages by clicking anywhere in the message row (except for the links) and drag them to the desired folder. In the Basic Webmail version, click the radio button next to the folder you want the messages moved to, and then click the [Move messages] button.
  You can use the Shift key to select multiple messages simultaneously, and select all the messages by checking the box at the very top of the list.
• Create folder: To create a new folder, enter the desired name in the field and click [Create]. The folder will be created inside the currently selected folder, or at the root level if your email address at the top of the folder list is selected.
• Rename folder: To rename a folder, click its folder name (or its radio button in Basic Webmail), enter its new name in the text field, and click [Rename].
• Delete folder: To delete a folder, click its folder name (or its radio button in Basic Webmail) and then click [Delete]. The folder and its contents will then be permanently deleted (not moved to the Trash folder).

Usage meters

Below the folder section you will find bandwidth and storage meters to help you monitor your usage.

Disk usage meter

The Disk usage meter displays your current total disk usage in percent of total quota and in GB. The amount of storage space available in your account depends on your subscription and any storage upgrades you may have purchased (see the Upgrades section).

If the storage limit is reached all incoming email will be returned to sender until either the storage space is increased or enough data has been removed from the account. We therefore recommend you purchase more space when you approach the limit by using the "Get more..." link above the disk usage meter.

Bandwidth usage meter

The Bandwidth usage meter displays your current total bandwidth usage in percent of your current quota (currently 5 GB per week) and in GB. Currently it is not possible to purchase more bandwidth.

To find out more about quotas and usage, see the Restrictions page.

Messages

When displaying the contents of a folder, the middle of the screen will contain a list showing the headers of the messages in the current folder. You can change the number of messages displayed on each page by clicking Preferences in the Webmail menu (read more about this in Preferences).

By default the messages are sorted by date, or more precisely by the time at which the messages entered the Runbox system. You can sort the message list by sender, subject, date, or size by clicking the corresponding header (in the dark grey field at the top of the list).

To read the contents of a message, click the corresponding subject in the list. You can also go directly to reply mode by clicking on the sender in the folder list, as a shortcut. Learn more about reading and writing messages further down.

Search

At the bottom of the page is a search function with which you can search the current folder for messages containing a specific word in its From or Subject fields. You can also limit the search by folder, date, and size.

Limit by date

The date can be on the format YYYY, YYYYMM, or YYYYMMDD. E.g, "date > 20020620" will find messages received later than June 20, 2002, "date = 200206" will find messages received in June 2002, and "date < 2002" will find messages received before 2002.

Wildcards

The string field supports two types of wildcards:

• _ will match a single character. For instance, "1_3" will match "123", "1 3", "1A3" but not "13" or "1AB3".
• % will match zero or several characters. For instance, "A%Z" will match "AZ", "A through Z", "ABC...XYZ" and so on.
• To search for the actual wildcard character preceed the charcter with a "\" (backslash), i.e.: "\_" and "\%".