Webmail is where you normally read incoming email, organize your messages in folders, and write new email. The Webmail-window is divided in two parts, with the folder listing to the left and folder- or emailcontents in the middle. This provides you with a convenient overview as well as quick access to all your folders. With the Webmail-menu (below the blue line), you can perform other email operations like refreshing the current folder contents, compose a new email, delete messages, etc.
The folders are listed alphabetically to the left in the Webmail window, giving you single-click access to all folders. Next to each folder name you can see the number of new (unread) messages as well as the total number of messages the folder contains.
Click the Folders-header to get an overview page displaying all folders, their sizes, and the number of messages each contains. By clicking on the header "New", you will get a list of all new (unread) messages in all folders.
There are 4 standard folders that all accounts contain and that you cannot delete, namely Drafts, Inbox, Sent, and Trash. The standard folders can be found at the top of the folder list, and work as follows:
Drafts is the folder where drafts of new outgoing messages are saved. Saving message drafts is convenient if you start writing a message and want to finish it and send it at a later time. Messages that are deleted from the Drafts folder will be permanently removed - not moved to the Trash folder. Please note that in order to retrieve a Draft, you need to click on the Time, date link, not the recipient address link.
Inbox is where all incoming email is stored (unless you have any settings on the Filter level in Manager directing email somewhere else). The email will remain here until you decide to move it to another folder or delete it.
Sent contains all the messages you have sent using Webmail, provided you have chosen to save all outgoing messages on the Preferences page.
Trash is where messages are moved when you delete them. This is convenient to ensure that you don't remove any messages from the server in error. To empty the Trash folder and permanently removing its contents, click "Empty Trash" below the folder listing to the left in Webmail, and confirm the operation by clicking "OK" in the dialog box that appears. You can also permanently delete individual messages from Trash , by using delete on checked messages located in the Trash folder already.
The folder list and the folder action buttons are present on all Webmail pages. Use the buttons and functions in and below the folder list to organize your messages:
Move messages: To move messages to another folder, check the boxes next to the messages, click the radio button next to the folder you want the messages moved to, and then click [Move messages]. To select all the messages listed on a page, check the box at the very top, in the dark grey field. Tip: You can also click and drag the subject of a message and drop it over the desired folder (any checked messages will also be moved). This function also works when displaying the contents of a message.
Create folder: To create a new folder, enter the desired name in the field and click [Create]. Folder names can only contain letters and numbers, and must not contain spaces.
Rename folder: To rename a folder, click the corresponding radion button in the list, enter its new name in the text field, and click [Rename].
Delete folder: To delete a folder, click the corresponding radio button in the list and then click [Delete]. The folder and its contents will then be permanently deleted (not moved to the Trash folder).
Below the folder section you will find bandwidth and storage meters to help you monitor your usage.
Disk usage meter
The Disk usage meter displays your current total disk usage in percent of total quota and in GB. Initially regular accounts have 10 GB disk space on Runbox' servers for email storage, and when this limit is reached all incoming email will be returned to sender.
We therefore recommend you to purchase more space when you approach the quota by using the "Get more" link above the disk usage meter.
Bandwidth usage meter
The Bandwidth usage meter displays your current total bandwidth usage in percent of your total quota (currently 2.5GB per week) and in GB. Currently it is not possible to purchase more bandwidth.
To find out more about quotas and usage, see the Restrictions page.
When displaying the contents of a folder, the middle of the screen will contain a list showing the headers of the messages in the current folder. You can change the number of messages displayed on each page by clicking "Preferences" in the Webmail menu (read more below).
By default the messages are sorted by date, or more precisely by the time at which the messages entered the runbox system. You can sort the message list by sender, subject, date, or size by clicking the corresponding header (in the dark grey field at the top of the list).
To read the contents of a message, click the corresponding subject in the list. The Webmail menu options to reply and forward the message will then become active. You can also go directly to reply mode by clicking on the sender in the folder list, as a shortcut. Learn more about reading and writing messages further down.
The Webmail menu can be found both at the top and at the bottom of the message list. Depending on what page you are currently displaying, the various menu options become active:
Preferences opens the Webmail Preferences page, showing name, display, and other options (read more about Preferences further down).
Refresh reloads the current list, showing any new messages that may have arrived since the page was last displayed. When a different Webmail page is displayed this option is typically replaced with the name of the folder you are currently in.
Compose opens the "Compose" page where you can write and send new messages. Read more about composing messages further down.
Reply is only active when displaying the contents of a message. Clicking "Reply" will open the compose page with the original message's sender as recipient, and quoting both its subject and message text.
Reply to all is similar to "Reply", but also includes the original message's recipient(s).
Forward is also similar to "Reply", without the original message's sender or recipient(s).
Delete moves the selected messages to the Trash folder. This option is also active when displaying the contents of a message. Note that drafts (messages saved in the Drafts folder) are removed permanently (not moved to Trash) when deleted.
Read/Unread marks the selected messages as "read" or "unread".
Flag/Unflag marks or unmarks the selected messages as important
Report Spam moves the selected messages to your spam folder and trains your filter accordingly with the message contents. This link is only active if the trainable spam filter has been activated from Manager:Filter.
Retrieve POP is similar to "Refresh", but also checks for new messages in any (active) external POP email accounts you may have set up under Manager: Retrieve.
|<, <<, >>, >| shows the first, previous, next, and last message list page, respectively. |< and << moves you up towards the more recent messages, while >> and >| moves you down towards the older messages. When displaying message contents, these menu options open the more recent or the older message, respectively.
At the bottom of the page is a search function with which you can search the current folder for messages containing a specific word in its From or Subject fields. You can also limit the search by folder, date, and size.
Limit by date
The date can be on the format YYYY, YYYYMM, or YYYYMMDD. E.g, "date > 20020620" will find messages received later than June 20, 2002, "date = 200206" will find messages received in June 2002, and "date < 2002" will find messages received before 2002.
The string field supports two types of wildcards:
_ will match a single character. For instance, "1_3" will match "123", "1 3", "1A3" but not "13" or "1AB3".
% will match zero or several characters. For instance, "A%Z" will match "AZ", "A through Z", "ABC...XYZ" and so on.
To search for the actual wildcard character preceed the charcter with a \(backslash): \_ and \%
To compose and send new messages, click "Compose" in the Webmail menu.
If you previously have set up a "From" address in the Preferences screen, it will appear in the "From" drop-down menu. You can set up one "From" address per folder, as each folder has its own set of preferences. All "From" addresses will be selectable in the menu, but it will default to the address set up in the folder you were in when clicking "Compose".
In the "To" field, enter the recipient's email address (or the recipients nickname - read more in Contacts Help), and in the "CC" any email addresses to which you want sent copies of the message. Addresses entered in the "BCC" field will also receive copies, but the addresses will not appear anywhere in the transferred message.
Subject and message text
Enter the message's subject and message text, and click [Send] to send the message. If you want to save the message and finish or send it later, click [Save draft]. This will save the message in the Drafts folder, so you can open it later and finish the work.
Please note that the original text will not always be quoted in your reply. This is because the webmail is only capable of quoting messages that were sent as plain text. HTML messages and some messages which appear to be plain text, but actually aren't (including most mails sent from MSN and Hotmail) are not quoted.
To attach files from your local computer to the message, click [Browse...]. In the appearing dialog box, select the file you want to attach. Click [Attach] to upload the file to the server. A check box and the filename will appear on the "Attachments" line, enabling you to attach additional files as well as deselect attachments you've already uploaded.
Clicking "Preferences" in the Webmail menu opens the Webmail Preferences page for the folder you're currently in. Each Webmail folder has its own set of preferences, which allows you to use several different identities. The following options are available:
Name: Enter your name as you want it to appear on all outgoing messages.
From: Enter your email address as you want it to appear on all outgoing messages. *)
Reply-to: Enter the email address you want replies sent to (if different from "From").
Default BCC: Enter an email address where you want sent copies of all outgoing messages. This is convenient if you want all outgoing messages stored at another location.
Compose format: Select default format to compose and edit new messages in.
Nickname autocomplete: Select whether or not nicknames should be suggested and autocompleted as you type in the Compose screen address fields.
Save sent messages: Select whether or not to save all sent messages in the "Sent" folder.
Signature: Create a signature to append to your outgoing messages.
*) NOTE: You must verify ownership of any From address which is not among your registered Runbox aliases or domains in order to send from it. A verification mail will be sent to the address in question, with a link which you must click on to verify the From address.
Messages per page: Select the number of message headers you want displayed on each page in your folders.
Language encoding: Select the language encoding to allow messages encoded with other character sets to be displayed correctly.
HTML messages: Select default mode for viewing incoming HTML messages, and whether or not you want external (remote) images displayed when viewing HTML messages.
Attached images: Select whether attached images should be displayed inline.