Aliases

What is an alias?

An alias is an extra address which forwards all mail to your main account, or to another Runbox email address. An alias is useful for giving out to mailing lists, websites and people you trust less than those you give your main address to, since an alias can easily be removed if it receives unwanted mail.

An alias does not have a login or any storage of its own, and does not work independent from the main account. An alias can however be converted to a full account, or vice versa.

Setting up an alias

Email aliases can be created and deleted from Account:Aliases. Regular Runbox accounts may have up to 20 aliases on the runbox.* domains or on a domain you host with Runbox (see the Email Hosting help page). Each alias can forward email to your main Runbox account (default), or to another Runbox email address of your choosing. Please note that aliases are not suitable for use by third parties (for this we recommend sub-accounts). Also, any message sent to more than one alias for the same account will only be delivered once, regardless.

Using an alias

To send email from several different aliases (email addresses) using the Runbox Webmail, you can make use of the folder-specific Preferences feature. In Runbox, every Webmail folder can have its own set of Preferences, which lets you have different profiles depending on what folder you are in when composing, replying to, or forwarding email.

When on the Compose screen, the "From" drop-down menu will default to the From address specified (if any) in the Preferences for the folder you're in. If the folder doesn't have a specific From address set up, the menu will default to your main Runbox email address.

The drop-down menu lets you choose between all the different From addresses configured in the account, so that all of them are accessible from any Webmail folder.

Optionally, you can filter email sent to each address into its own Webmail folder, using Manager:Filter. For each address, create a dedicated Webmail folder, and then a filter, where you specify that "messages where To contains [address] will be saved to folder [foldername]". Any blocked senders, spam or virus filtering will still be applied.

Using an alias via POP3

Once you have set up its filter and folder, an alias can optionally be accessed separately from your other mails in an email client, using POP access. Follow the general instructions for setting up your preferred email client, but with two changes:

• Set the Incoming Server username as username%runbox.com%Foldername, where "Foldername" is the name you gave the alias' folder in the Webmail. Note: If you send messages you must make sure the Outgoing (SMTP) Server setup is using just the username and not the same settings as the Incoming (POP3) Server.
• Set the Email address field in your client as alias@runbox.com, where "alias" is the alias you set up previously.

In order for the POP3 access to work properly, the alias folder name should not contain any spaces or periods.